Privacy Policy and Data Protection

Data We Collect

We collect the information you voluntarily provide through our contact forms and quote requests: name, email address, phone number, company name, and the content of your message. Additionally, our system records technical data from your browser and device (IP address, browser type, operating system, pages visited, and session duration) through cookies and web analytics technologies.

Purpose of Processing

Your personal data is processed exclusively for: (a) addressing your inquiries and requests for corporate audit and ISO certification services; (b) sending you technical information and regulatory updates related to our services, provided you have given your consent; (c) improving the functionality and security of our website through traffic analysis; and (d) complying with applicable legal obligations regarding fraud prevention and corporate compliance.

Legal Basis and Retention

The processing of your data is based on your explicit consent (Art. 6.1.a GDPR) and the performance of pre-contractual measures (Art. 6.1.b GDPR). We retain your personal data for as long as necessary to fulfill the described purposes and, in any case, for the legal periods of limitation of liability (5 years from the last interaction). After this period, your data will be securely deleted.

Recipients and Transfers

We do not disclose your personal data to third parties without your prior consent, except where required by law. We use hosting, web analytics, and email service providers who act as data processors and comply with European data protection regulations (GDPR). We do not transfer data to countries without an adequate level of protection without the necessary safeguards.

User Rights

You have the right to access, rectify, delete, and port your personal data, as well as to restrict or object to its processing. To exercise these rights, send us an email at info@melbourneauditors.com indicating the right you wish to exercise and attaching a copy of your identification document. We will respond to your request within a maximum of 30 days. If you believe that we have not processed your data properly, you may file a complaint with the Spanish Data Protection Agency (AEPD).

Cookies and Similar Technologies

This website uses first-party and third-party cookies to ensure its operation, analyze traffic, and improve your browsing experience. Analytics cookies (Google Analytics) collect anonymous information about site usage. You can configure your browser to reject all cookies or to alert you when a cookie is sent. However, some site functionalities may be affected. By continuing to browse, you consent to the use of cookies in accordance with our policy.

Commitment to Transparency Melbourne Auditors does not make misleading claims, does not use false urgency, does not present fictitious testimonials or endorsements, and does not claim unverified official affiliations. All information about our audit and ISO certification services is provided honestly and without promises of unguaranteed results. This policy was last updated on March 15, 2025.

Contact for Privacy Matters For any questions regarding the processing of your personal data, to exercise your rights, or to withdraw your consent, you can write to us at info@melbourneauditors.com or visit our office at Almanza 5 9 A. You can also call us at +43(0)8211008664. We will address your request within a maximum of 30 business days.

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